This document describes how your personal information is collected, used and transferred when you visit www.drinkwise.ge (hereinafter the “Website”) and place an order.

By visiting our website and placing an order in the online store, you consent to the collection and use of your personal information. The personal information we collect and process is used to provide and improve our services. We will not use or transfer the information we receive about you to any other party except in the exceptional cases listed below.

Terms used in this document have the same meaning as in our Terms and Conditions.

What Kind Of Information Do We Collect?

When you register on our website, place an order, write a newsletter or fill out any form, we collect certain types of information from you. This information includes, but is not limited to, the following types of data: first and last name, telephone number, date of birth, gender, purchase information, image, zip code and financial information (which includes your credit or debit card details). We refer to this type of information as “personally identifiable information” – data through which a specific user is identified.

When you visit our website, we automatically collect certain information about your device, including information about your web browser, your Internet Protocol (IP) address, time zone, and cookies on your device. Additionally, when you browse our site, we collect information about the specific pages or products you view, which web page or search term referred you to our site, and how you interact with our site. We refer to such automatically collected information as “Device Information.”

We collect device information using the following technologies:

  • “Log Data” – When you visit our website, your browser provides us with information called “log data”. including your IP address, browser version, the specific pages of the site you visited, the time and date of your visit, the time you spent on those pages, and other statistics.
  • “Cookies” are small pieces of data (sent to your browser from the website you visit) that are stored on your computer’s hard drive and are often used as an anonymous, unique identifier. We use this technology on our website to collect information and improve our services.

You have the option to accept or refuse the use of the “cookies” function and to learn when relevant data is sent to your computer. If you opt-out of receiving related data, you may be restricted from certain services.

What Do We Use Your Personal Information For?

The information you provide may be used by us:

  • to process the order placed through the website (including; for the payment procedure, to ensure the delivery of the products, to send the bill of lading or the order confirmation message);
  • To send periodic emails – order processing and newsletter subscription. The e-mail address you provide may be used to provide you with order-related information, company news and changes, our products and services, and other information. If you decide that you no longer want to receive emails from us, you can find detailed instructions on how to unsubscribe from our newsletter at the end of any of our messages;
  • To create a personalized experience – the information we receive about you helps us better respond to individual needs;
  • To improve the website – based on the feedback and information received from you, we constantly try to improve the offers presented on the website (for example, we receive analytical data on how the user views our website and how he interacts with it, and we evaluate the success of marketing campaigns);
  • To improve customer service – information about you helps us respond more effectively to customers’ wishes and needs;
  • to conduct contests, special promotions, surveys or other possible activities;
  • to detect possible threats and fraudulent activities (more specifically, for example, through your “IP” address);

Who We Share Your Personal Data With

We do not sell, trade and/or otherwise share your personally identifiable information. This does not include trusted third parties who help us operate the website, conduct business or provide services to you within the scope of protecting information privacy. We may disclose information about you if doing so is required by law to enforce our website policies, or to protect our or others’ rights, property, or safety. However, non-personally identifiable information about our users may be provided to other parties for marketing, advertising or other purposes.

How Do We Protect Your Personal Information?

To protect your personally identifiable information, we take many security measures when you place an order, enter or access personal information. We offer the use of a secure server. All received sensitive information is transmitted using standard security (SSL) technology and is subsequently encrypted in the payment provider’s database so that it is accessible only to persons authorized on such systems with appropriate protection of information privacy.

We value your trust in providing us with personal information, which is why we take every precaution to protect it. However, remember that when exchanging information over the Internet, there is no method of electronic production that is 100% secure and reliable. Therefore, we cannot guarantee absolute security.

How Does The Law Protect You?

Your personal data is protected by the Georgian Law on Personal Data Protection. According to the law, you have the right to request information about the processing of your data. You have the right to receive the following information:

  • which data is processed about you;
  • purpose of data processing;
  • Legal basis for data processing;
  • How your data was collected;
  • to whom your data has been transferred;
  • Basis and purpose of providing data.

You can request a copy of the information we process. 

In accordance with the law, you have the right to request the correction, update, addition, blocking, deletion and destruction of your personal data if they are incomplete, inaccurate, out of date or if their collection and processing was carried out against the law. We operate in accordance with the laws of Georgia, which may prevent us from immediately deleting your personal data. Such obligations may arise from statutory, consumer protection and other relevant legislation. Drinkwise is obligated to provide you with the mentioned information upon your request. We have the right to use personal data only if we have a specific contractual and/or legal basis for this.

Drinkwise has a lawful basis for using your information, which includes a business-related and/or commercial purpose. It is important that in this case, the processing of information by Mansi is not aimed at harming your interests.

Changes

This document may be periodically updated in accordance with changes in our activities or legislation.

In case of questions or recommendations related to the conditions mentioned above, please write to us at our e-mail address: info@drinkwise.ge